We are committed to protecting your personal data and privacy in accordance with the Data Protection Action 2018 (DPA 2018) and the General Data Protection Regulations (GDPR).

At Visit Kendal we do not capture and store any personal data about individuals who access our website except where you choose to give us your personal details (name and email address) via the e-newsletter sign up form or by email directly.  We will then only use these details to keep you informed about our promotions and services as requested.  You can unsubscribe at any time by clicking the ‘unsubscribe’ link in our e-newsletters.

We will never disclose or sell your personal information to third parties.

Our e-newsletter database is stored in MailChimp for processing (storing and sending) purposes. MailChimp participates in and has certified its compliance to the Privacy Shield framework, and is committed to treating all personal data received from EU member countries in accordance with the Privacy Shield framework’s applicable principles. MailChimp lawfully transfers EU/EEA personal data to the US in line with their Privacy Shield Certification.  Follow the links to find out more about the MailChimp Terms of Use and Privacy Policy.

Website

We automatically collect statistical data about usage patterns on our website.  This information is not used to identify any individual.  It is only used to provide us with an understanding of the areas of interest on our website and kept only for as long as required for this purpose.

Please be aware that this site uses Cookies.  Find out more about our Cookie policy here.

Access to data

You have a right to access the personal data we hold about you. Please request this using the contact information below.

Update of personal data

If you wish to update personal data submitted to us, please contact us, when we will make the required changes based on your updated information.

Withdrawal of consent

You have a right to withdraw consent to us holding your data at any time. To withdraw consent to our processing of your personal data please contact us below or click unsubscribe on our e-newsletter at any time.

Other rights

You may have other rights in relation to the personal data we hold, such as a right to erasure/deletion, to restrict or object to our processing of personal data and the right to data portability. For further information on these rights please contact us.

Complaints

If you do want to complain about our use of your personal data, please contact us with the details of your complaint. You also have the right to register a complaint with the Information Commissioner’s Office (“ICO”).  For further information on your rights and how to complain to the ICO, please refer to their website.

Contacting us about your data

If you have any questions about this privacy statement or how and why we hold and process personal data, please contact us at info@visit-kendal.co.uk